Gain the Knowledge and develop the competencies required to advance your career, equip and position you as a frontline Change Agent driving quality care delivery in your facility and the entire Healthcare delivery ecosystem
This course is designed to help you imbibe good time management practices for improved productivity, wellbeing and career satisfaction.
The Patient Centered Care (PCC) programme is designed to strengthen the capacity of frontline medical professionals, who desire to be change agents in healthcare. The programme consists of a dynamic three-part masterclass series followed by a three-month capstone project.
The programme boasts of a multidisciplinary world-class faculty that includes doctors, and medical law experts, who use their wealth of healthcare industry experiences to deliver a practical and contextual curriculum that addresses the changing landscape of healthcare.
The masterclass series is broken down into three distinct patient centered care subjects and will be delivered virtually through a combination of self-paced interactive lectures, case studies, and weekly live Zoom sessions on Friday and Saturdays for three (3) weeks.
100% Online – delivered via Self-paced learning and six (6) interactive “live” Zoom sessions using case study discussions.
MBBS MSc MRCGP DRCOGDCH DTM&H
Mamsallah is a primary care physician with additional qualifications in global health policy, infectious diseases and maternal and child health. She has extensive experience in medical education and primary care research; all of which have proven invaluable in giving insights to addressing health challenges individually and collectively.
She is passionate about high quality health delivery despite the challenges of resource constraints and believes that initiative and innovation can make the difference.
She currently works part-time in clinical practice in Lagos, Nigeria offering personalised high-quality care augmented by health literacy promotion activities ranging from public health talks to media appearances. In addition, she delivers medical education and training for health professionals at all levels of the healthcare value chain.
She is also a clinical team member of Primary Care International – an NGO led by primary health physicians who collaborate with institutions and governments to support and strengthen health systems.
From a strategic perspective, she works as a health policy advisor/consultant to government and NGOs in the sub-region
Dr. Chinonyerem is a Healthcare Quality Improvement expert, Public Health technical advisor and a Manager (programs) with Health Strategy and Delivery Foundation (HSDF) in Nigeria. Chinonyerem has deep experience supporting national and sub-national governments to design and lead interventions that seek to optimize service delivery, improve quality of care, patient satisfaction, and data for decision-making in the public and private health sectors and across diverse health market archetypes in Nigeria. In addition, she supports country teams to improve the prevention and care for Non-Communicable Diseases (NCD) and COVID-19.
Currently, she is a member of the national NCD Technical Working Group(TWG) in Nigeria and was a technical facilitator on the National Coordination for Pandemic Responses Collaborative on the Health Systems Accelerator program with countries across Africa and Asia enrolled on this platform.
Chinonyerem is a fellow and member of the International Society for Quality in Healthcare (ISQua). She has a Master of Science degree in Global Health and Development from the University College London (UCL) and an MBBS degree from the University of Nigeria.
Mrs. Ifeoma is a Senior Associate at Health Ethics and Law Consulting (HELC)(www.healthlaw.com.ng). She has over 10 years of experience and withdemonstrated history of offering exceptional legal expertise to clients in the health care and social sectors. She provides legal services to health care businesses across the health care value chain – hospitals, laboratories, digital health care businesses, clients in the international development space. Furthermore, she provides extensive support across a range of issues including, patient safety, data privacy and protection law, public health, mental health, child health, nutrition, migration, dispute resolution, health financing etc.
She has facilitated capacity building and strengthening sessions for a range of clients, including hospitals, laboratories, governments and government staff, health facilities, schools, etc. She has been instrumental in the establishment and operationalization of innovative e-Health solutions that are set to transform healthcare provision in Nigeria.
Ifeoma holds a law degree from Babcock University and a Master's degree in Law in from the University of Lagos.
Dr. Cheluchi Onyemelukwe is Lead Consultant at Health Ethics and Law Consulting, which provides cutting edge legal and policy advisory on the life sciences, health, gender, and other development matters.
A health law, ethics and policy expert, she has advised on a wide range of legal and policy issues in health, social protection and inclusion, governance and development sectors, including guidelines under the National Health Act, health insurance legislation and guidelines.
She was the lawyer member of the Core Working Group that drafted Nigeria’s new National Health Policy (2016). She provided technical advice and support for the development of Lagos State’s Youth Policy, 2016, an important document for the State with Nigeria’s largest youth population.
Her work in the private sector includes dispute resolution, risk management and capacity development. She is a member of the National Committee on Health Research Ethics Committee, the highest policymaking body on research ethics in Nigeria, which provides oversight of research ethics committees in various institutions in the country.
She is also a member of the Technical Working Group on E-Health Legislation and Policy and other national committees.
She holds a First Class Honours degree in Law from the University of Nigeria and doctorate degree in Law from Dalhousie University, Canada.
All professionals in the healthcare space who interface with clients in their respective facilities or who have executive-level responsibility including:
I’m really glad I was selected to attend the patient-centred care course organized by the HLA. I thoroughly enjoyed it and found it extremely enlightening. The days went by really quickly owing to how engaging the sessions were and the relaxing ambience. The course content was relevant and even applicable beyond clinical practice. The simulations were very interesting and gave me the opportunity to consolidate what I had learnt.
The facilitators were very knowledgeable and approachable, and were indeed very “participant-centred” themselves, which made for a free flow of ideas without the fear of judgement.
It has been really exciting applying what I learnt in my practice, and though I haven’t yet formally asked for feedback from my patients or conducted a survey, I have been getting a lot more smiles and thank-yous from my patients since attending the training.
It was an excellent learning experience and I would certainly recommend this training to any healthcare professional looking for a more fulfilling practice.
At the completion of part one, participants will be able to:
At the completion of part two, participants will be able to:
At the completion of part three, participants will be able to: